Welcome to Jekomall. We highly value your privacy and are committed to protecting your personal information. This Privacy Policy aims to explain how we collect, use, disclose, and protect your information. By accessing and using this website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
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Personal Information
- When you register an account, place an order, or contact us on this website, we may collect your personal information, including but not limited to your name, email address, phone number, mailing address, and payment information.
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Non-Personal Information
- We may also collect non-personal information such as your browser type, IP address, access times, and the pages you visit. This information helps us improve the user experience on our website.
2. How We Use Information
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Order Processing
- We use your personal information to process and fulfill your orders, including sending order confirmations and shipping notifications.
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Customer Service
- We use your information to provide customer service, respond to your inquiries and requests, and offer technical support.
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Website Improvement
- We use the collected information to analyze user behavior, improve website functionality and services, and enhance the user experience.
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Marketing
- With your consent, we may use your information to send promotional emails, special offers, and newsletters. You can opt out of such communications at any time.
3. Information Sharing and Disclosure
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Service Providers
- We may share your information with trusted third-party service providers who assist us in processing orders, payments, shipping, and providing customer service. These service providers are only permitted to use your information according to our instructions and are bound by confidentiality obligations.
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Legal Requirements
- We may disclose your information if required or permitted by law, such as in response to legal processes or to protect our rights, privacy, safety, or property.
4. Information Protection
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Security Measures
- We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.
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Data Retention
- We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
5. Your Rights
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Access and Update
- You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer service team.
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Deletion and Restriction
- In certain circumstances, you have the right to request that we delete or restrict the use of your personal information. Please contact our privacy team for more information.
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Object to Processing
- You have the right to object to our processing of your personal information in certain cases. If you wish to exercise this right, please contact us.
6. Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will promptly delete it. Parents or guardians should supervise their children's online activities to ensure their privacy is protected.
7. International Data Transfers
Since our company is based in the United States, your information may be transferred to, stored, and processed in the United States. We will protect your information in accordance with applicable laws and take necessary measures to ensure its secure transfer.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the latest update date indicated. Please review this Privacy Policy regularly to stay informed about how we protect your information.
Thank you for trusting Jekomall. We are committed to protecting your privacy and providing you with high-quality products and services.
Jekomall – Your trusted shopping partner.
